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At AcceleRate Financial, we work hard to keep our service fees low. We regularly check our fees to make sure they:

  • Provide value to our members
  • Are affordable and comparable to fees charged by other local financial institutions
  • Cover our costs to provide our services

Our latest review led to some changes to our service fees for some of our personal and business accounts.  

These service fee changes will be effective on July 22, 2019.

Intra-Account Transfers

(via phone)


AcceleRate Financial Savings


July 22

Full Service

Account Benefits

Accelerate Savings



  • FREE if complete the intra-account transfer through online, mobile or automated telephone banking



We are updating our banking system this July to serve you better. Conversion weekend is July 19-22, 2019.

We’re working hard to minimize inconvenience to our members; however, there will be some impact to you during and after the banking system conversion weekend, which will be occuring July 19-22, 2019.

What we’re doing to prepare:

A website support hub will be launched in June. It will host all the information and resources you need to prepare for conversion weekend. More information will be communicated within the next month. We will also be launching a Member Solutions Centre, extending support services to members via phone, which will launch in the coming months as well.

What you can do to prepare:

Open all mail from us for further details about how the banking system conversion may affect you and what you need to do to prepare. This may include letters, newsletters, statement slips, direct mail postcards, and guides.

We apologize for the potential inconvenience and thank you for your patience as we update our system in order to better serve you.

6p CrosstownCivic Forward Together Phase 1 Full Colour







In today’s digital landscape, fraud is a real threat. At AcceleRate Financial, we take protecting your money and information seriously Our banking system, hosted by our parent company Crosstown Civic Credit Union, follow the highest internationally recognized security standards, and we use protective firewalls and authentication procedures to keep you safe. But fraudsters are out there – and they are trying harder than ever to get your information and money.

1. a person who commits fraud, especially in business dealings.

They’re real people, and they’re out there looking for victims and ways to get money. More often we hear about fraudsters targeting the public online or by phone, but did you know they can target you in person or through the mail? Everyone is a target, and every year, thousands of Canadians lose millions of dollars to these thieves.

You can fight fraud. Follow these tips to strengthen your defense against fraudsters:

  1. Be wary of links. Fraudsters often disguise themselves. Be careful clicking links from emails – especially if it leads to a log in page. Please contact us if you ever receive a suspicious-looking email from Crosstown Civic.

  2. Different website, different password. Don’t use the same password for more than one site. If a criminal finds out one password, they may try using it to log in to other website. Make your passwords hard to guess, never share or save them, and update them regularly.

  3. Always logout, and clear your cache regularly. Always exit online banking using the logout button and never leave your financial business unattended. Don’t auto-save your passwords to your browser and clear your cache regularly to erase any saved information.

  4. Don’t trust public Wi-Fi. Fraudsters can easily get to your information through public Wi-Fi and public computers. Never conduct financial transactions or access your accounts over public Wi-Fi.

  5. Monitor your accounts. Keep an eye out for suspicious activity, and report anything unusual. Learn how to detect unethical business practices so you can to protect yourself.

The Canadian Anti-Fraud Centre, managed by the RCMP, the Competition Bureau, and the Ontario Provincial Police, has plenty of information on fraud and fraud detection. For resources, and to stay up to date on the latest news in fraud scams, visit View their calendar of activities for the month.

You can also pick up a free copy of the Little Black Book of Scams in any of our branches. This booklet includes 12 of the most common scams currently targeting Canadians. It is filled with tips and tricks on how to protect yourself, and what to do if you get scammed. Can’t get to a branch? Check out the digital version.

You work hard for your money. Don’t let a fraudster get a hold of your funds; protect yourself, and protect your earnings.

The new limit, announced at the end of November, means more savings options for Canadians.

Since the government’s introduction of the Tax Free Savings Account in 2009, there have been few changes to the program. The inaugural year saw a limit of $5,000 and it stayed that way until 2013 when the additional $500 was added. TFSA limits stayed stagnant save the $10,000 promotional year in 2015.

This new limit means that for those who’ve never contributed to a TFSA before, and who were of age since the program’s inception, could potentially have a contribution total of $63,500 by January 1st.

The ability to withdraw funds as needed is one of the biggest advantages of a TFSA. Withdrawing money from your TFSA doesn’t count as “income” so it doesn’t affect your annual taxes or other benefits and pensions. So yes – you can withdraw from your TFSA at any time but it’s far more beneficial to let interest build by saving long term.

Limits are easy to track for members with only one TFSA account – but if you have more than one, you need to be aware of your limits based on the total amount.

If you don’t currently have a TFSA, you can open one with AcceleRate Financial and contribute a maximum of $57,500 in 2018 and $63,500 in 2019.

If you have never withdrawn money from a TFSA account, you can keep adding until you hit the current TFSA limit. If you’ve withdrawn money from a TFSA in the past, you can earn that room back the following year.

If you have more than one TFSA, be aware of your limits as they are based on the total amount.

How can I take advantage of this increase?

AcceleRate Financial offers competitive TFSA investment terms. Interest is paid or compounded annually. Visit our rates page for more information.

A History of the TFSA Limits

Year Limit
2019 $6,000
2018 $5,500
2017 $5,500
2016 $5,500
2015 $10,000
2014 $5,500
2013 $5,500
2012 $5,000
2011 $5,000
2010 $5,000
2009 $5,000

Exceptional Service

AcceleRate Financial is committed to providing our members with excellent service and support. If you have any questions, comments or concerns, please contact our member services support centre.


Lost or Stolen Member Card?

If your AcceleRate card has been lost or stolen, please call immediately to cancel access to your card.


Accelerate Debit Card