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Notice to all Tax-Free Savings Account (TFSA) Holders:

As of January 1, 2021, your TFSA plan currently held under AcceleRate Financial's TFSA specimen plan will be transferred to Access Credit Union's specimen plan. Concentra Trust remains as the trustee, while all administration and processing continues to be conducted directly at the credit union. Note, this amendment does not alter the investment(s) held in your TFSA plan in any fashion.

Please refer to this document or contact our Member Solutions Centre to obtain a copy of the Declaration of Trust governing Access Credit Union's TFSA specimen plan.

Our service provider will be implementing an update to our banking system on Sunday, October 25, from 2:00 AM through to 2:00 PM. Online and telephone banking will be temporarily unavailable during that time and access will be limited for debit card and POS transactions. Full services should resume Sunday, October 25 after 2:00 PM CDT.

Thank you for your patience. If you have any questions or concerns, please contact your local branch or our Member Solutions Centre at 1-888-954-9543 or via email at This email address is being protected from spambots. You need JavaScript enabled to view it..

In choosing a name for the new organization formed by the merger of equals between Crosstown Civic Credit Union (AcceleRate Financial's parent company) and Access Credit Union, both boards identified the strength of the Access name and its applicability to the missions of both organizations.

The credit unions promised to develop a refreshed brand with the Access name that reflects both credit unions, demonstrating the beginning of a new organization while respecting the legacies of their pasts. Now from Manitoba,Access Credit Union and Crosstown Civic Credit Union celebrate their merger with an entirely new brand experience that promises to be “Where you need us to be.”

“’Where you need us to be’ is a nod to the expanded geographical range of the new credit union, as well as the new digital frontiers for banking and communicating,” says Ingrid Loewen, current board chair for Crosstown Civic and incoming board chair for the new Access. “We are committed to being available for our members—online, offline, at any milestone in their lives.”

To fulfill their new promise, the new Access Credit Union embraces innovation to deliver a diverse array of options and solutions so members can access their finances and service anytime, anywhere. This “member-centric” approach is expressed visually through their new logo and branding, which was developed by the collective teams of the two merging credit unions.

Keeping true to their promise of a fully transparent merger process, Access now invites the public for a sneak-preview of their new brand three months ahead of the official January 1, 2021 amalgamation.

In the new “Triple Cheque Mark” logo, Crosstown Civic is represented by the blue check mark, Access by green and together, both credit unions represent the teal capital “A”. The inspiration is all positive: arrows for forward, upward motion and change; a check mark for solutions and right choices; a knot to tie it together; and an “A” for accessibility.

“Our new brand celebrates the beginning of a new organization while respecting the legacies of our pasts,” noted Curt Letkeman, current board chair for Access and incoming vice chair for the new credit union. “Our brand will be reflected in exceptional service and convenience for members when they want, how they want. Our new brand is unique—just like each member we represent!”

The 26-branch network and community space signage will begin rebranding in January of 2021. Progress updates of the new Access Credit Union’s integration and brand journey are available at

About the new Access Credit Union
Access Credit Union and Crosstown Civic Credit Union will amalgamate to become one entity on January 1st, 2021 with a combined total of 26 rural and urban branches, more than 400 employees, more than $5 billion in assets, and more than 80,000 members becoming the second largest credit union in Manitoba. For more information on the Access/Crosstown Civic merger, please visit

Monday, August 17, 2020
Virtual Meeting at 7:00 p.m. CDT
Register by August 14, 2020 at 4:00 p.m. CDT

Due to the COVID-19 pandemic, Crosstown Civic Credit Union (parent company of AcceleRate FinanciaL) is unable to conduct the event in-person. As such, this year the Annual General Meeting will be held virtually. The virtual Annual General Meeting will be open to each eligible member of Crosstown Civic Credit Union and its virtual division, AcceleRate Financial.

To gain access to the virtual meeting, eligible members are required to register. Registration will open at 9:00 a.m. CDT on Monday, July 27, 2020 and will close at 4:00 p.m. CDT on August 14, 2020.

All verified members will be sent login credentials via email to login to the secure meeting, to participate in motions, and to ask questions during the meeting. Members will only be allowed to join from one device, and from one registered email address.

Learn more and register for the 2020 Virtual Annual General Meeting. 

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AcceleRate Financial is committed to providing our members with excellent service and support. If you have any questions, comments or concerns, please contact our member services support centre.

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