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Our service provider will be implementing an update to our banking system on Sunday, October 25, from 2:00 AM through to 2:00 PM. Online and telephone banking will be temporarily unavailable during that time and access will be limited for debit card and POS transactions. Full services should resume Sunday, October 25 after 2:00 PM CDT.

Thank you for your patience. If you have any questions or concerns, please contact your local branch or our Member Solutions Centre at 1-888-954-9543 or via email at This email address is being protected from spambots. You need JavaScript enabled to view it..

Exceptional Service

AcceleRate Financial is committed to providing our members with excellent service and support. If you have any questions, comments or concerns, please contact our member services support centre.

 

Lost or Stolen Member Card?

If your AcceleRate card has been lost or stolen, please call immediately to cancel access to your card.

Canada/US:
877-764-3693

Accelerate Debit Card