AcceleRate Financial is becoming Hubert Financial
Delivering a simple and convenient product to our members remains a key priority, as well as passing on the best savings possible.
Access Credit Union has decided to streamline our products and service offerings to be able to continue delivering competitive rates and products to our members. Effective the evening of September 24, 2023, AcceleRate Financial members will become Hubert Financial members.
Hubert Financial is one of Manitoba’s happiest sites for online savings. With some of the best deposit rates around, a simple, convenient online application process, and no transaction fees, you’ll be smiling in no time as you watch your savings grow. And grow. And grow!
A virtual division like Hubert Financial is geared towards flexible, high-interest savings; because of this, we will be moving away from transactional services, instead focusing on delivering exceptional savings potential. With this change, members will now experience:
· No service fees! Members will enjoy no fees so they can focus on building their savings.
· Access to additional products:
o US Savings account: A high-interest account for US funds, which allows you to convert Canadian money to US funds with a simple transfer. Interest is calculated daily and paid monthly.
o 12-month Quarterly Redeemable GIC products: The quarterly 12-month redeemable GIC is a unique product that is sure to keep you smiling all year long. The tiered interest rate increases quarterly, compounds quarterly, and is redeemable quarterly with full interest. Any interest that is paid is yours to keep. This amazing product is available for non-registered and registered products (TFSA, RRSP, and RRIF).
· New ways to transfer funds. Not only are Interac e-Transfer® fees waived, but you can request electronic fund transfers between confirmed external accounts at no cost.
o Note: While there is no fee for transferring out registered investments, Hubert Financial will not reimburse fees incurred by other financial institutions.
· Extended service hours to provide our members with exceptional service and support.
o New hours effective September 25, 2023: Monday – Friday, 8:30 am – 6 pm.
To make this transition for members, certain changes will come into effect on September 25, 2023:
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Change |
Impact |
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Online Banking |
As Hubert Financial is a virtual division, we strongly recommend our members use all of the amazing services our online banking platform has to offer. If you are not yet enrolled in online banking, give us a call at 1-888-954-9543 to sign up.
If you are already a Hubert Financial member, your accounts will be merged into your AcceleRate online banking profile. You can continue to use the same login and your Hubert Financial account(s) will be visible.
Your online banking interface will remain unchanged. |
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Statements
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Your last AcceleRate statement will be for the period of Aug 1-31. You will receive your first Hubert Financial statement for the period of Sep 1-30, 2023.
Statements will be available electronically only effective December 2023. If you currently receive printed statements, you will need to enroll in online banking prior to December 2023 to be able to view your eStatements. eStatements can be accessed and downloaded anytime, anywhere! They’re secure and stored for seven years.
If you are not yet enrolled in online banking, please give us a call at 1-888-954-9543 to sign up.
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Debit Cards
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Debit cards will no longer be issued and the use of debit cards will be discontinued as of December 31, 2023.
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Cheques |
Member cheques will no longer be issued. Current cheques can continue to be used up to December 31, 2023. After that date, cheques will no longer clear.
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Bill payments |
Bill payment transactions will be discontinued effective September 25, 2023.
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Six and seven-year term products |
These terms will no longer be offered for new accounts. Members with these terms currently will remain unaffected until time of renewal, when the account will be renewed as a five-year term (unless otherwise specified).
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Telephone banking |
This service will be discontinued. Members can continue to use online banking to view their accounts anytime.
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Rate guarantee |
Rate guarantees are offered for registered transfers up to 45 days. Renewing term investments will have a 14-day grace period after renewal to make modifications to an existing term.
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Term deposit maturity letters |
Term renewal letters will now be emailed to members to the email address on file. If you have changed your email address recently, please call us at 1-888-954-9543 to update your account.
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Pre-paid postage Envelopes |
Free pre-paid envelopes will no longer be offered. Existing envelopes with the AcceleRate PO Box mailing address will still be accepted until December 31, 2023.
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With these changes and moving our AcceleRate Financial members to Hubert Financial, we are confident that we can continue to operate as a strong virtual bank, one that can give its members competitive rates and online savings products that are convenient and easy to use.
Service Outage
To align our systems, we will be completing our system integration from Friday, September 22 to the evening of Sunday, September 24. During this time, members will lose access to online and mobile banking and ATM/ POS transactions will be limited. It is recommended to complete all urgent online banking transactions prior to Friday, September 22.
If you have any questions or concerns, need assistance, or wish to enroll for online banking, please don’t hesitate to get in touch via phone at 1-888-954-9543 or email at This email address is being protected from spambots. You need JavaScript enabled to view it..
Thank you for your patience as we make these changes. We look forward to welcoming you to the Hubert Financial experience!
