SERVICE DISRUPTION:

From September 22-24, members will lose access to online and mobile banking and ATM/POS transactions will be limited. Learn more.

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Contact

AcceleRate Financial is committed to providing our members with exceptional service and support.

If you have any questions, comments or concerns regarding AcceleRate Financial or the products and services we offer, please contact our Member Solutions Centre.

Toll-free (within Canada): 1-888-954-9543
Winnipeg: 204-954-9780
Fax: 204-954-9805
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Hours of Operation (Central Time): Monday to Friday, 9 a.m. to 5 p.m.

Mailing Address:
PO Box 1860 Stn Main
Winnipeg, Manitoba
R3C 3R1

Lost/Stolen Member Card: 1-888-277-1043

Our member services representatives are happy to help you with any questions, but you may also view our Frequently Asked Questions page to see if a common question has already been answered.

 

Exceptional Service

AcceleRate Financial is committed to providing our members with excellent service and support. If you have any questions, comments or concerns, please contact our member services support centre.

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Canada: 1-888-954-9543
 

Lost or Stolen Member Card?

If your AcceleRate card has been lost or stolen, please call immediately to cancel access to your card.

Canada/US:
1-888-277-1043

Accelerate Debit Card