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We are pleased to invite you to the new AcceleRate Financial online experience!

AcceleRate Financial is a virtual division of Crosstown Civic Credit Union. It was launched in May 2010 with the mandate to deliver high investment interest rates, regardless of available funds to invest. While AcceleRate is primarily a self-serve investment platform, our exceptional member service has earned praise from our members and throughout investment communities.

Recently, a decision was made to renew AcceleRate’s online experience to make it easier for our members to use and to set a strong foundation for future technological advancements.

Much more than a refreshed look, the navigation and content on the site has been optimized for convenience, usability and to exceed the expectations of our members.

Here is a brief overview of the sections of the site:

  • Homepage: The homepage is the hub for all crucial information, including specials, current rates and news.

  • Open an Account: This feature will help guide you if you desire to apply for a membership or open a new account with AcceleRate Financial.

  • Online Banking: Use online banking to complete transactions and manage your account. Our online banking is powered by MemberDirect® and hosted by our parent company, Crosstown Civic Credit Union. As such, it is branded as Crosstown Civic.

  • Product: Our Products section provides you with an overview of our offering, and offers more information on the benefits and requirements of each of our deposit products.

  • Rates: Visit our rates page for up-to-date rates, and see how they will benefit your savings by using our investment calculators.

  • Service Solutions: This resource section provides information for our to complete any self-service tasks related to transactions or account management. You will also find all our forms, frequently asked questions and news in this section.

  • Why AcceleRate Financial? Learn the history of AcceleRate Financial and the reasons you should choose AcceleRate to help you achieve your investment and saving goals.

  • Contact: Get in touch with our excellent Member Service Centre staff with any questions you have about AcceleRate Financial or your accounts. We have also introduced a new chat feature to allow you a smoother Member Service experience.

We invite you to please explore the new site, and to sign up to receive email updates for news on rates, product updates or important information.
Please let us know what you think about our renewed website by emailing: This email address is being protected from spambots. You need JavaScript enabled to view it.

Exceptional Service

AcceleRate Financial is committed to providing our members with excellent service and support. If you have any questions, comments or concerns, please contact our member services support centre.

 

Lost or Stolen Member Card?

If your AcceleRate card has been lost or stolen, please call immediately to cancel access to your card.

Canada/US:
877-764-3693

Accelerate Debit Card